Guide

How to close the day at a shop or restaurant

A hotel has its night audit. A shop or restaurant needs the same thing in ten minutes: what came in, what should be there, and what is.

To close the day, work out what should be in the drawer (opening cash + cash sales − cash refunds + cash added − cash paid out), count what is there, and write down the difference with a reason. In the example below it should be ₹19,400, the count is ₹19,200, and the difference is ₹200 short.

UPI and card do not go in the drawer. Count them separately against your bank or UPI app.

The sum

One day at one counter

Cash at the start₹2,000
Cash sales+ ₹18,450
Cash refunds− ₹300
Cash added+ ₹500
Paid out (milk, a repair)− ₹1,250
Should be in the drawer₹19,400
Counted₹19,200
Difference−₹200

Ten minutes, in order

  1. Stop new bills, and clear any bill left open.
  2. Count the notes and coins before looking at the expected figure, so the count is honest.
  3. Compare with what should be there.
  4. Write down the difference and why, even if you do not know why yet.
  5. Decide what stays as tomorrow’s opening cash and what goes to the bank.
  6. Check UPI and card against the app or the machine.
  7. Read the day: sales, returns, credit given, giveaways.

When it does not match

Where the difference usually is
What you seeLook for
Short by one bill’s amountA bill marked cash that was paid by UPI
Over by one bill’s amountA UPI bill paid in cash, or a sale not rung up
Short by a round figureCash paid out with no entry: a supplier, an advance, tea
Small and randomChange given wrongly; note it and watch the pattern
Short often, with one personRead voids and refunds by person before you say anything

A count that always matches exactly is also worth a look: it may mean someone adjusts it before you see it.

What to read before going home

  • Sales after returns, compared with the same weekday last week.
  • Money not in the drawer: UPI, card, khata and what delivery apps still owe you.
  • Discounts, free items and voids, each with a reason.
  • What is running low, and what goes off soon.
  • Who owes you the most.

More than one counter or shift

Give each counter its own drawer. When the shift changes, the outgoing person counts and the incoming person checks, so a difference belongs to one shift rather than to everybody.

How Nivasik handles this

Close the day and the cash drawer are built around this sum.

  • The drawer opens with its starting cash, and every cash movement has a reason.
  • A cash cost can be taken from the drawer, so the expected figure stays right.
  • Closing the day compares what should be there with your count.
  • One drawer per counter at a shop.
  • Today shows the parts of the drawer figure, and they must add up to it.

What it does not do

  • It does not confirm UPI or card payments by itself: there is no gateway.
  • It does not open a cash drawer or read a card machine.

Questions people ask

How do I calculate cash in the drawer?

Opening cash + cash sales − cash refunds + cash added − cash paid out. That is what should be there; then count it.

What if the cash is short?

Write it down with a reason, check UPI bills marked cash and cash paid out with no entry, and watch the pattern over days.

Should I leave cash in the drawer overnight?

Keep only the opening cash you need, and bank the rest. That is your decision and your insurer’s question.

Sources

  1. Central Goods and Services Tax Rules, 2017: rule 46 (tax invoice) — Central Board of Indirect Taxes and Customs, accessed 4 November 2026. Why a bill should exist for each sale you count.

Last reviewed: , by the Nivasik Team. Found something out of date? Write to support@nivasik.com and we will correct it.

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