Guides
Guides for running a small hotel, restaurant or shop in India
Written for owners and managers, with the sums in rupees and the official sources linked.
Plain-English guides for people who run a small hotel, hostel, restaurant or shop in India — 12 of them. Each takes one question and answers it fully: the rule or the practice, the arithmetic worked through in rupees, the mistakes that cost money, and the official sources behind every tax or legal statement.
Each guide carries the date it was last reviewed and says plainly what the software does not do. Tax and legal pages are explanations, not advice — check the linked official source before you act.
Hotels, hostels and homestays
Running the front desk, the rooms and the paperwork of a small property.
Choosing hotel management software
A buyer’s checklist for an Indian property: what to test in a demo, the must-haves, the questions to ask and what it really costs.
Read more →Form C (Form III) for foreign guests
Who must report a foreign guest, the 24-hour deadlines, OCI cardholders, registering on the portal, and the penalties.
Read more →Night audit, explained
The end-of-day close: charge every night once, settle no-shows, match the drawer and move the business date.
Read more →A housekeeping routine
Room status codes, the order of the day, a checklist for a checkout room, linen par, and inspection before a room is sold.
Read more →From the WhatsApp group to QR requests
Why requests get lost in a group chat, what a request system needs, response targets, and how to roll it out.
Read more →Restaurants, cafes and cloud kitchens
Getting orders from the table or the app to the kitchen and onto the bill.
KOT and the kitchen display
What goes on a kitchen order ticket, sending orders in rounds, printer or screen, and the controls that stop leakage.
Read more →Swiggy and Zomato: what you keep
Commission on the pre-tax value, GST on the commission, who pays the GST on the food, the markup that keeps your margin, and checking the payout.
Read more →Shops and counters
Stock, weight, credit and the counter that has to balance every night.
Khata (udhar) that gets paid
One account per customer, a limit, a monthly statement, ageing, polite follow-up, and the three-year rule on old dues.
Read more →Sweet shop stock
Batches from recipes, selling by the kilo, the morning count, dates on trays and FEFO, and wastage written down with a reason.
Read more →Staff and pay
Attendance, a day of pay, advances and payslips.
Money and tax
GST on rooms and food, and the day book that shows where the money went.
GST on rooms and restaurant bills
The 5% and 18% rules for rooms and food, the ₹7,500 line, specified premises, SAC codes, and what an invoice must show.
Read more →The daily day book
One page per business day: money in by method, money out, settlements kept apart, and a drawer that is counted, not assumed.
Read more →More to read and use
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