For shops

Billing, stock and khata software for shops of every kind

A general store, a clothing, hardware or stationery shop, a grocery, a bakery or a sweet shop: goods on the shelf, customers who come back, and suppliers who want paying.

Free for 45 days · no card · we do the setup

Nivasik is billing, stock and khata software for shops of every kind in India: it scans barcodes and SKUs, sells by the piece or by the kilo, keeps sizes and colours, batches with expiry and the stock behind every sale, and prints GST bills. Returns and exchanges leave a credit note, regulars run a khata or hold a gift card, a day book shows what came in and went out, and refunds, price changes and large discounts need a manager’s PIN with a name on the record.

A shop pays for it as the POS, ₹1,499 per outlet a month, once the 45 free days are over.

Kinds of shop

One counter, whatever is on the shelves. Three kinds of shop have a page of their own that goes deeper.

Barcodes, sizes and colours

  • Variants: a shirt in four sizes and three colours is one item with its variants, not twelve items typed by hand.
  • The barcode on the tag is scanned; items that came without one get a label printed in Code 128 or EAN-13.
  • A quick item for the thing that is not in the list yet — a login allowed to change prices can add one on the spot.
  • Prices from what you paid: a percentage or a flat amount added on the buying price, or MRP with the tax taken out of it, never above the MRP.

By the piece, by the kilo, by the batch

How the goods leave the shelf decides how they are billed; the counter handles all three on one bill.

Few shops sell only one way. Packed goods scan at their MRP; loose goods are weighed on a keypad that switches between kilos and grams, or read from the sticker a label scale prints, while the stock behind them is kept in whole grams. Anything with a shelf life comes in as a batch with its own cost and expiry date and goes out first-expiring-first.

Every sale takes its stock off as the bill is taken, and every bill is a GST bill — the tax worked out item by item, reported by HSN for the accountant, and printed on 80 mm or 58 mm paper.

Returns, exchanges and credit notes

The part of retail that comes back through the door.

Goods come back against the original bill, so the return knows what was paid. An exchange swaps the item; a refund gives the money back; and when the customer would rather keep the value with the shop, a credit note stays on the original bill as credit. Spending it on a new bill later counts the money once — when it first came in — so the takings are never inflated by the same rupees twice.

Refunds sit behind their own permission. A counter hand who is not allowed to refund alone asks a manager, who approves with a PIN, and the return lands on the owner’s record with both names.

Customers who come back

Loyalty points

Earned on what was actually paid, after discounts and any points spent. Points are taken off the moment they are applied, so two counters cannot spend the same points.

Gift cards and wallets

Credit held for a customer, spent across visits; the balance lives on the server, so it is always one balance.

Coupons and offers

Set up in advance by the owner, with their use counted, rather than typed as a discount at the counter.

Khata

For the regulars who settle monthly, on a named account with the mobile number required.

The back room

  • Reorder suggestions for everything at or below its level, grouped by the supplier who brings it — from the same retail POS the counter runs on.
  • Supplier bills and what you owe, and returns to a supplier that leave a debit note.
  • Lots at their own cost, so a restock bought dearer than the last one does not reprice the old stock on the shelf.
  • An online store page for pick-up and delivery orders in your pincodes; it takes no payment, and the shop confirms the final amount.

A day at the counter

  1. Open — the low-stock strip shows what to reorder before the first customer walks in.
  2. Sell — scan a tag and pick the size and colour, or weigh something loose, and take payment: UPI, cash, card or a mix.
  3. Return — a customer brings back a shirt a size too small: exchange it, or leave a credit note on the original bill.
  4. Credit — a regular takes the week’s goods on khata, against the mobile number on their account.
  5. Receive — the distributor’s van arrives; the delivery is posted and the supplier’s bill with it.
  6. Close — End day totals the drawer against the day’s bills and prints the report.

What it does not do

Worth knowing before moving a counter over.

Not included, said plainly

  • No card terminal or payment gateway; payments are recorded by method.
  • The online store page takes orders, not payments.
  • No e-invoice (IRN) or e-way bill; GST data is exported, and Tally gets an import file.
  • A weight reaches the bill from the keypad or a label-scale sticker; nothing reads a scale plugged in by cable.
  • Offline billing covers ringing up and taking payment; gift cards, loyalty and new customers wait for the connection.

What it costs

₹1,499 per outlet a month, on its own, with no setup fee and no charge per bill or per item. We load your items, variants and prices during the 45 free days.

Core ₹2,999 per property / monthPro ₹4,999 per property / monthGroup ₹2,499 per property / monthPOS ₹1,499 per outlet / month45 days free, no card

Questions people ask

What kinds of shop can use it?

Shops of every kind — general stores, clothing, hardware and stationery shops, groceries and kiranas, bakeries and sweet shops. Goods sold by the piece, by barcode or by the kilo go through the same counter, the same stock and the same GST bills.

Can I manage sizes and colours?

Yes. An item carries its sizes and colours as variants, so a shirt in four sizes and three colours is not typed in as twelve separate items.

How do returns and exchanges work?

A return is made against the original bill. The customer can exchange the item, take a refund, or keep the value as a credit note on that bill to spend later.

Can I print barcode labels?

Yes, in Code 128 or EAN-13, for items that came without a barcode of their own.

Can a store keep billing when the internet goes down?

Yes. The counter keeps billing with real bill numbers when the internet drops and syncs when it returns; loyalty points, gift cards and new customers wait for the connection.

Can customers order online from my shop?

Yes, from a store page for pick-up or delivery in the pincodes you choose. The page takes no payment; the shop confirms the amount and collects it.

Try it on your own place, free for 45 days.

We set it up for you — your rooms, menu or stock list, your staff and your prices — and walk it end to end on your phone. No card, and we invoice only if you stay.