About Nivasik

Who makes Nivasik, and the rules it is built by

Nivasik is operations software for independent hotels, hostels, restaurants and shops, made in India. This page says who makes it, how it began, how it is built and where your data lives.

Nivasik is operations software made in India for small and independent businesses: a property management system (PMS) for hotels, hostels and resorts; a point of sale (POS) for restaurants, cafes and shops of every kind; staff roles, attendance and payroll; and a day book of expenses — all on one set of books, in rupees.

It is made and run by the Nivasik Team in India, and was founded in 2026. Every property starts with 45 days free, with the whole product unlocked.

Who makes it

Nivasik is made and run by the Nivasik Team, in India. It was founded in 2026. The team that builds it is the team that answers for it — for what it does and what it does not do, which is why this site says both.

Questions reach the team directly: write to support@nivasik.com or on WhatsApp +91 98126 67600. We reply within a day. Properties on the Group plan get a direct line to the Nivasik Team.

How it began

Nivasik started as a desk for guest requests. At small independent hotels, requests arrived on WhatsApp and by word of mouth, were handed over between shifts, and got lost; nobody tracked how long anything took, and the owner could not see any of it.

The idea was PagerDuty — the on-call alerting tool software teams use — for a hotel. A guest scans a QR code in the room, with no app and no login; the request becomes a ticket with one owner and a clock; the owner’s phone is alerted; and a breached target escalates up the chain. That queue is still the spine of the product.

The first pilot was a small hostel in Himachal Pradesh, and it used the request queue and nothing else. At the pilot — one small property, 12–30 May 2026 — 45 guest requests were raised in nineteen days and 29 were resolved, with a median of 32 minutes from request to resolved. The other 16 were never marked resolved and are not counted. 28 were logged by staff, 14 came from a room's QR code, 2 by voice and 1 on WhatsApp. It is the only measured number Nivasik publishes.

Everything else was built on the same spine after it: the front desk and the rest of the property management system, the till for restaurants, cafes and shops of every kind, staff and payroll, and the day book. They share one database and one set of books, so a room night, a plate from the restaurant and a day’s wages land in the same day’s figures. All of it runs on the sample property in the live demo, which opens without signing up.

The rules it is built by

Six decisions you will meet all through the product.

Say what it does not do.

Every page that sells a feature says its limit on the same page. The booking page takes bookings as pay-at-the-property, because card payment needs a gateway account only the property can open. The channel manager is two-way iCal with Airbnb and Booking.com, not a rate push into MakeMyTrip. Guest messaging writes the message and opens WhatsApp with one tap; it does not send anything by itself. The honest version is the selling point.

One measured number, with its caveats.

Nivasik publishes one statistic — the pilot’s median time to resolve a guest request — and says which requests it leaves out. There are no customer counts, star ratings, awards or customer logos here to cite.

Money carries a name and a reason.

A discount, a write-off or a complimentary plate is recorded with a reason. Voids, refunds and price changes at the till need a manager’s PIN and land on the owner’s record with a name. A night nobody billed stays on a list until someone bills it or writes it off. Payslips freeze once paid, and the record of who did what cannot be edited or deleted.

The database enforces the rules.

Each property’s rows are isolated by the database itself, with row-level security — not by a check in the app that a clever request could skip. Passwords are checked on the server, never in the browser.

India first, in rupees.

GST invoices, GSTR-1 data and a Tally import file; the police register and Form C for foreign guests; Indian ID documents; an interface in English and Hindi. Money is shown in the property’s own currency and never converted.

We do the setup.

About a day, and we do it: rooms, outlets or spaces, menu, staff, rate types and prices, response targets per category, and the QR codes to print. An existing room list in Excel can be imported. Then we walk it end to end on your phone.

Where your data lives

Built and run following security best practices
Every property's rows are isolated by the database itself (row-level security), not by an application check
Passwords are checked on the server, never in the browser
Managed Postgres in Singapore (AWS ap-southeast-1), encrypted in transit and at rest, daily backups
ID documents in a private store; every read mints a link that expires in two minutes
You own your data; export on request; offboarding actually deletes it, including scanned IDs; no lock-in period, no exit fee

The detail is in the Privacy Policy and the Terms.

Who it is for

Hospitality: independent hotels — 20 to 80 rooms is the sweet spot — boutique hotels, hostels with a QR code on every dorm bed, resorts, homestays, guest houses and service apartments.

Food and retail: restaurants, cafes, bars, cloud kitchens taking app orders, bakeries, grocery and kirana stores, and shops of every kind — general, clothing, hardware, stationery, sweets and more. A shop sees a shop’s screens and a shop’s words — counter, customer, shop — and none of the hotel modules.

Offices and facilities use the request queue for washrooms, pantries, meeting rooms and parking.

What it costs

Core ₹2,999 per property / monthPro ₹4,999 per property / monthGroup ₹2,499 per property / monthPOS ₹1,499 per outlet / month45 days free, no card

One flat price per property per month. No per-guest fees, no usage meters, no setup fee. Cancel any time (end of the month). Free for 45 days, with the whole product unlocked from day one. No card — we invoice you only if you decide to stay. We do the setup. Plans and what each includes.

At a glance

The full fact sheet, boilerplate and logos are in the press kit.

Fact	Nivasik
Name	Nivasik
What it is	Operations software: hotel PMS, restaurant and shop POS, staff and payroll, expenses
Made in	India
Made and run by	The Nivasik Team, India
Founded	2026
Website	nivasik.com
Contact	support@nivasik.com · WhatsApp +91 98126 67600
Runs on	Any modern browser; an Android app; iPhone and iPad through Add to Home Screen
Languages	English and Hindi

Questions about Nivasik

Who is behind Nivasik?

The Nivasik Team, in India. Nivasik was founded in 2026, and the same team builds it, does the setup for each property and answers support@nivasik.com.

Where is Nivasik based?

In India. It is made in India, priced in rupees and built around Indian paperwork — GST invoices, Form C and Indian ID documents. Its database is managed Postgres in Singapore (AWS ap-southeast-1).

Is Nivasik free?

It is free for 45 days, with the whole product unlocked and no card. After that a property moves to a paid plan, from ₹2,999 a month, or stops. Nothing is deleted when the trial ends: the account goes read-only until billing is active.

Does Nivasik work on an iPhone?

Yes, in Safari: open your property’s link and use Share → Add to Home Screen. There is no App Store listing. On Android there is an app, downloaded from nivasik.com; it is not on Google Play yet.

How do I reach the Nivasik Team?

Write to support@nivasik.com or on WhatsApp +91 98126 67600. We reply within a day. The contact page has every way in.

Try it on your own place, free for 45 days.

We set it up for you — your rooms, menu or stock list, your staff and your prices — and walk it end to end on your phone. No card, and we invoice only if you stay.

Book a free demo Open the live demo