What the desk checks first
Walk-ins are ordinary business for highway, pilgrimage-town and city-centre properties in India, and they are the easiest way to sell a room twice. Before quoting, the desk needs to know whether the room is truly free tonight — including bookings made on booking sites that have not arrived yet. Then the usual check-in steps apply: the rate for tonight, the guest's ID, and payment or a deposit up front, which many properties ask of a walk-in.
A foreign national who walks in is reported like any other foreign guest: Form C within 24 hours of arrival.
Example
At 10:40 pm a family walks in. The room rack shows two rooms free tonight, but one is held for a Booking.com guest arriving at midnight. The desk sells the other at ₹2,800, takes ₹2,800 by UPI as a deposit, and scans the ID before handing over the key.
How Nivasik handles it
- The room rack shows what is free tonight, with bookings from Airbnb and Booking.com blocking their rooms through the calendar sync.
- Check-in holds the guest's ID document as an image in a private store, not just its number; payment taken on arrival is recorded as a deposit.
- On a hotel's POS, a "walk-in bill" is a sale to somebody who is not staying — a café customer, not a guest.