Glossary · Restaurant and counter

What is a KDS (kitchen display system)?

A kitchen display system (KDS) is a screen in the kitchen that replaces printed KOTs: orders appear as tickets the moment they are placed, cooks mark each item as it is started and finished, and the screen shows how long every order has been waiting.

Also called Kitchen display system, Kitchen display screen · Restaurant and counter · Last reviewed 25 September 2026

What makes one work in a real kitchen

  • Readable from a metre away in a hot, busy room, and pressable with the side of a thumb.
  • Items, not just orders. A thali and a naan are made by different people at different stations and finish at different times.
  • Stations — tandoor, curry, cold, or halwai, namkeen, packing — each seeing its own work.
  • Ages that are always right, so the oldest order is obvious.
  • Survives a bad connection — a tablet on kitchen Wi-Fi that silently stops updating shows yesterday's orders all night.

Example

At 1:15 pm a thali and two naan arrive on the screen. The curry station marks the thali "cooking"; the tandoor marks the naan "ready" at 1:22. The order turns ready only when the thali is ready too — and the counter sees it the moment it does.

How Nivasik handles it

  • A kitchen screen by station, item by item: queued, cooking, ready, served — plus one step back, for a recall.
  • The docket is ready when every live item is, worked out on the server, so the kitchen touches one thing.
  • Stations are free text, so each kitchen names its own.
  • One request per refresh for the whole board; live updates, with a 30-second check behind them in case the connection drops.
  • No animation anywhere on it: the ages tick in place rather than redrawing the screen.

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