Glossary · Operations and maintenance

What is preventive maintenance (PPM) in a hotel?

Preventive maintenance — planned preventive maintenance, or PPM — is servicing equipment on a schedule, such as cleaning AC filters every quarter or servicing the generator every month, before it fails, instead of repairing it after a guest complains.

Also called Planned preventive maintenance, PPM, Scheduled maintenance · Operations and maintenance · Last reviewed 25 September 2026

What goes on a schedule

Anything whose failure is expensive, dangerous or embarrassing: air conditioners and their filters, geysers, the generator, water tanks and the RO plant, kitchen exhaust and gas lines, fire extinguishers, lifts, pumps. Each gets a frequency (weekly to yearly), a next-due date, and often a vendor on an annual maintenance contract.

PPM stands on an asset register: you cannot schedule the service of an AC you have not listed. And it is judged by one number — how many scheduled jobs are overdue.

Example

Twenty split ACs with filters cleaned every quarter is eighty cleanings a year, planned into quiet weeks. The alternative is the AC that dies in May with a full house.

How Nivasik handles it

  • Schedules per asset — weekly, monthly, quarterly, half-yearly or yearly — with the next due date and the vendor.
  • What is overdue and what is due in the next 14 days, at a glance.
  • Running the schedule turns what is due into ordinary tickets, with an owner and a clock.
  • Preventive maintenance is shown only where the asset register it depends on is switched on.

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